Coronavirus Policy


This policy outlines some of the key measures I have taken to reduce the risk of spreading coronavirus (COVID-19). Please note the content may be subject to change.


Adhering to guidelines


Throughout the pandemic, I will be following guidelines issued by the government, NHS, other relevant authorities and my professional association, the Federation of Holistic Therapists, regarding safe and hygienic practice and the use of any personal protective equipment (PPE).


COVID-19 Risk Assessment


I have carried out a full risk assessment, in line with guidance from the Health and Safety Executive (HSE), in order to:

  • identify what work activity or situations might cause transmission of the virus;
  • think about who could be at risk;
  • decide how likely it is that someone could be exposed; and to
  • act to remove the activity or situation, or if this isn’t possible, control the risk.


Health screening


Prior to seeing any of my clients, I will be:

  • monitoring my own health and deferring treatments if I have COVID-19 or symptoms of COVID-19.
  • contacting my clients 24 hours in advance and deferring any treatments if: they have COVID-19 or symptoms of COVID-19; are clinically extremely vulnerable and shielding; anyone in their household has COVID-19 or symptoms of COVID-19; they have been in close contact with someone who has symptoms of COVID-19 in the past 14 days; they have been contacted by the NHS Test and Trace Service and told to self isolate.
  • asking my clients to call and cancel and defer treatment on the morning of their appointment if they have a temperature or other symptoms of COVID-19.


Enhanced cleaning and hygiene measures


I have introduced enhanced cleaning and hygiene measures between clients.  Therapy equipment, such as chairs and couches, will be disinfected in addition to the usual cleaning.  Items unsuitable for harsh disinfecting will be covered with a non-porous covering.  Towels and couch covers are always fresh for each client, these items will now be bagged up post treatment and laundered at a higher temperature.  I will dispose of used couch roll as usual, but this will be separately bagged up and disposed of in line with government advice.  Strict personal hygiene measures will also be adhered to, including regular handwashing / sanitising.


Adapting or restricting treatments


It may be necessary for me to adapt or restrict certain treatments, in order to reduce the risk of spreading COVID-19 and/or protect my clients’ health and safety. No treatments are to be provided on the face (in the 'highest risk zone') until government advice changes.  In line with FHT guidelines, I will not be exceeding one hour total appointment time.  As I have to allow time to set up and take away my equipment, massages are currently restricted to a maximum of 45 minutes.  I have adjusted my pricing to reflect this.  


Maintaining social distancing


Please note that while many treatments involve close contact, I will be observing social distancing measures wherever possible. This might include, for example, maintaining an appropriate distance when arriving and leaving for an appointment.